About MailAdept
We help your emails reach the inbox. Consistently.
MailAdept is a specialized email deliverability consulting service helping companies fix, scale, and protect their email infrastructure.
From cold email campaigns to transactional systems, we work with teams that rely on email as a core growth channel, and can't afford to land in spam.
Our mission
Email is one of the most powerful growth channels, but also one of the most misunderstood.
Our mission is simple:
Help businesses reliably reach the inbox by mastering deliverability at every level: technical, strategic, and operational.
We focus on fundamentals that scale:
Why MailAdept
Deliverability is not a tool problem.
It's a system problem.
We work at the intersection of:
Infrastructure
DNS, SMTP, domains
Behavior
Sending patterns, volume
Reputation
Engagement, signals
That's why our approach goes deeper than most providers.
Our approach
How We Work
Audit
We analyze your full email ecosystem:
- Authentication (SPF, DKIM, DMARC)
- Domains and subdomains
- Sending behavior and volume
- Reputation and engagement
Fix
We identify and resolve:
- Technical issues
- Reputation risks
- Infrastructure misconfigurations
Scale
We help you:
- Increase volume safely
- Maintain deliverability
- Build long-term sender reputation
Team
Built by operators, not theorists
MailAdept is a focused team deeply specialized in email deliverability, infrastructure, and SaaS growth, working directly on the systems that impact your inbox placement.
Leadership
Thami Benjelloun
CEO, MailAdept
10+ years of IT strategy consulting with CAC40 enterprises in France and MENA. Founder and operator in email deliverability. Leads strategy, infrastructure decisions, and high-level client engagements.
Othman
Head of Email Deliverability
Former Director at Salesforce (USA & MENA). Expert in email strategy, outbound systems, and deliverability at scale. Oversees deliverability frameworks, client strategies, and execution standards.
Amine
CTO
10+ years building email infrastructure and deliverability systems. Core contributor to Mailwarm (YC S20). Leads technical architecture, product systems, and deliverability engineering.
Deliverability & Client Success
Edson
Email Deliverability Expert
Extensive experience with startups to Fortune 500 organizations across USA and Brazil. Specialized in inbox placement, reputation management, and recovery strategies.
Manal
Technical Account Manager
Background as Customer Success Manager for North American SaaS companies. Ensures execution quality, client communication, and ongoing deliverability monitoring.
Naim
Technical Account Manager
Experience managing accounts across US and Canadian markets. Supports clients on implementation, performance tracking, and operational execution.
Product & Engineering
Younes
Emailing Product Manager
6+ years managing email-related products within Mailwarm. Focuses on product evolution, user workflows, and deliverability-driven features.
Kareem
Full Stack Developer
7+ years building email tools and infrastructure systems. Works on backend systems, integrations, and platform performance.
Talal
Full Stack Developer and AI Specialist
Expert in AI-driven systems and email-related technologies. Focuses on automation, data processing, and intelligent deliverability systems.
Content & Community
Daniel
Community & Email Content Manager
Specialized in email marketing content and community engagement. Works on educational content, user communication, and deliverability awareness.
How we work with clients
You don't get passed between departments. You work directly with experts, account managers, and people who understand both the technical and business impact of email deliverability.
Strategy, technical expertise, and operational execution combined to deliver end-to-end email deliverability support from infrastructure to performance.
Who we work with
Who We Help
We work with companies where email is critical:
- SaaS companies
- Startups (including YC-backed companies)
- Growth and marketing teams
- Sales and outbound teams
- Agencies managing email campaigns
Ecosystem
Part of a broader deliverability ecosystem
MailAdept is part of the Mailwarm ecosystem, combining automated tools with expert human support.
Mailwarm
Automated Tools
Self-serve platform for email warmup, deliverability monitoring, and inbox placement testing.
Automated warmup
Build sender reputation automatically
Deliverability tools
SPF, DKIM, DMARC checkers and more
Performance tracking
Monitor inbox placement and health
MailAdept
Expert Consulting
White-glove deliverability service with dedicated experts who audit, fix, and continuously monitor your email infrastructure.
Dedicated team
Expert + account manager assigned to you
Full infrastructure audit
Deep analysis and strategic fixes
Ongoing support
Weekly reviews and continuous monitoring
Together: Tools + Expertise + Execution
Use Mailwarm to automate and monitor. Upgrade to MailAdept when you need expert-level strategy, hands-on fixes, and continuous deliverability support.
Principles
Our Principles
Deliverability is earned, not hacked
Inbox placement comes from trust signals over time
Simplicity wins
Over-engineered setups fail
Data over assumptions
We rely on real signals, not guesswork
Long-term > short-term
We optimize for sustainable results
Email Deliverability
Stop losing performance
to deliverability problems.
If email matters to your growth, deliverability cannot be an afterthought.
MailAdept helps teams improve inbox placement, secure their infrastructure, and monitor email performance every day.
MailAdept becomes an extension of your team, keeping your emails out of spam.